In normal times we deliver next day to most London & Home Counties postcodes for orders from our Internet Store or Copthall Avenue Shop received by 12pm. We aim for next day or second day to most of the rest of the UK. For delivery times to other areas, please contact the shop. For orders dispatched from the shop, Saturday deliveries are now possible. Stock in the warehouse cannot be delivered on a Saturday.
Charges
Delivery and transfer charges, per consignment, inclusive of VAT:
- Minimum order value for delivery £50
- Free UK mainland deliveries on all retail orders over £250, otherwise £10
- Delivery of reserves to UK mainland addresses £10, otherwise by arrangement
- Transfer to LCB warehouses £10
- Transfers to other UK bonded warehouses £20 per consignment
- Transfer or delivery of externally receipted wines charged at cost
- Evenings subject to prior arrangement and coverage
- Same day from our Copthall Shop subject to prior arrangement and coverage
Returns
Returns due to incorrect/incomplete delivery instructions, or the recipient being unavailable as arranged, are charged at cost. Redelivery is charged at the prevailing delivery rate as above.
Proof of delivery
Proof of delivery is available in Order Tracking under Your Account.
Exports
As things stand we cannot offer a European delivery service. We can recommend a reliable freight forwarder for most overseas markets. All goods must be paid for before export. Certain wines may not be sold outside the UK. To order please contact the Copthall Avenue Shop.
Please note
Delivery dates are given in good faith but are estimates only and no liability will be accepted for any delay in delivery of the goods howsoever caused.
